Privacy Policy

Last Updated July 2026

1. Introduction

Best Dublin Chauffeur (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our chauffeur services and website. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information: When you contact us through our website, request a quotation, or make a booking, we may collect the following personal information:

Full name
Email address
Telephone number
Pickup and drop-off locations
Flight details (where applicable)
Booking preferences or additional information you choose to provide
Payment information (processed securely through our payment providers where applicable)

We only collect the information necessary to respond to your enquiry, provide our chauffeur services, and communicate with you.

2.2 Automatically Collected Information:

When you visit our website, certain information is collected automatically through cookies and similar technologies. This may include:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the website
Referring website or traffic source
Date and time of your visit
Website interactions, such as page views, clicks and enquiries submitted

We use this information to improve the performance, security and user experience of our website.

2.3 Analytics and Advertising

Our website uses Google services to better understand how visitors use our website and to measure the effectiveness of our advertising campaigns. These services may collect information through cookies and similar technologies.

These services include:

Google Tag Manager (GTM) – Used to manage and deploy website tags without modifying website code.
Google Analytics 4 (GA4) – Used to understand website traffic, visitor behaviour and website performance.
Google Ads – Used to measure advertising performance, track conversions and display relevant advertisements to users who have interacted with our website.

These services may collect information such as pages viewed, session duration, device information, browser information, approximate location, and interactions with our website. Where required by law, these cookies are only placed after you have provided your consent.

3. How We Use Your Information

We use your data to:

3.1 Manage and provide chauffeur services.

3.2 Process bookings and payments.

3.3 Communicate booking confirmations and updates.

3.4 Respond to enquiries and provide customer support.

3.5 Comply with legal and accounting obligations.

4. Legal Basis for Processing

We process your personal data based on:

4.1 Contract Performance: To fulfill our service agreement with you.

4.2 Legal Obligation: To comply with tax and regulatory requirements.

4.3 Legitimate Interests: To improve our services and prevent fraud.

4.4 Consent: For marketing communications (which you can withdraw at any time).

5. Sharing and Disclosure

We do not sell your personal information. We may share data only with trusted service providers (e.g., payment processors, email service providers) who are strictly required to protect your information under our instructions.

6. Data Security and Retention

We use technical measures, including SSL encryption, to protect your data. We retain booking and service records for 7 years to meet Irish accounting and legal requirements. Enquiries are kept only as long as necessary.

7. Your Rights Under GDPR

If you are located in the EU/EEA, you have the right to:

7.1 Access, correct, or delete your personal data.

7.2 Restrict or object to processing.

7.3 Request data portability.

7.4 Withdraw consent for marketing at any time.

To exercise these rights, please contact us at info@bestdublinchauffeur.com

8. Cookies

Our website uses cookies and similar technologies to ensure the website functions correctly, improve your browsing experience, analyse website traffic, and measure the effectiveness of our marketing activities.

Cookies used on our website may include:

Essential Cookies – Required for the website to operate correctly.
Analytics Cookies – Used by Google Analytics to understand how visitors use our website and help us improve its performance.
Marketing Cookies – Used by Google Ads to measure advertising performance, track conversions, and provide more relevant advertising.

You can choose to accept or decline non-essential cookies through our cookie consent banner. You may also manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.